Morrighana

Mistress Beth assures me that the Hillhurst addy is correct for sending cheques to.

Good plan!

*nods* But of course! Did you file a claim on the money order, Jarvenpa? Back in my pre-Paypal ebay days, I had to do that a few times, and only once did I not get my $ back...

I *think* that if the Pumpkin Patch set counted as one item, then the imp packs ought to as well.

I would actually hold off on ordering until you hear back from answers @ blackphoenixalchemylab dot com...I'm not sure that the Hillhurst addy is still good. I'll try to get ahold of Beth on this, but my best bet would be the return address on your recently received order.

It is an Egan; I don't know the name of it though.

Not to the best of my knowledge. I also have hundreds of Gmail invites if anyone needs one...just drop me a PM with your current email addy in it and I'll send you one!

How long are art copyrights held after an artist's death? Tenniel died in the early 1900's, didn't he?

Could be that someone decanted/dumped imps into an empty bottle with the wrong label. Josey, hun, where did you mean to post this? It ain't got nuthin' to do with aging...

I think you've covered everything you needed to include.

Do you have it in your Paypal account's transaction records? If not, then it definitely didn't work... As far as the emails, are your span filters set to accept mail from the answers addy? I don't know how quick the answers response time is atm, but I know it's probably slower than usual, on account of the Lab moving around so much and inevitably having more C/S emails about orders than usual. I'd give it a few more days at LEAST before resending.

Have you checked your spam filters? Sometimes replies from the Lab get trapped by 'em. Make sure the answers addy is on your approved list, and try again?

Yeah, recent convert here, and I got all excited when someone pointed out that they *do* ship to Canada. Alas, in my haste, I ordered directly through CCNow and not Paypal (though I have both). I mean, I checked the "Paypal" option but it gave me a receipt as a CCNow order. I used a "CA / 910210 address and then uppercased a comment that this is GOING TO CANADA. I understand now that we're supposed to go straight to Paypal for orders? Will my use of CCNow instead of straight Paypal totally screw up my order, or will they be able to sort through it? Hopefully so. Also, what's anticipated shipping nowadays - month, month and a half? You should contact the Lab at answers (at) blackphoenixalchemylab (dot) com and see what they say. You may have to cancel and resubmit your order via Paypal, as they do not accept non-US CCNow orders. Plus, you'd owe some $ for shipping up here, as it's more expensive than shipping to the US!

Unless something has changed recently, they have regular labels.

That's just a CCNow SKU glitch...the Lab should be able to fix that pretty quick. If you order via Paypal instead, though, you can get around CCNow's asshattery.

No, as long as your physical address is correct, you should be fine.

They're working on it, actually. It's not as easy as it may sound, but they are looking at changing CC processors in the future. They dislike CCNow even more than the rest of us.

I'd wait a little while. There are any number of reasons yours might be in a later batch to be harvested, and it could also just be CCNow fucking up and delaying notifying you of it being harvested. If the Lab has shipped THROUGH the 31st and your order still shows as not harvested, then drop 'em an email. No reason to worry yet, though.

You only need to be concerned if it is past the window of 21-45 business days and your order still hasn't arrived. The Lab doesn't process orders *exactly* in the order they were placed (though they stick pretty darn close)...which means that if, for example, you ordered the only 5mL of Bloodlust sold that week, and everybody the day after you ordered 5mLs of Budding Moon and nothing else, then yours might be processed after theirs, if the Lab doesn't have a 5mL of Bloodlust on hand (and thus has to make a new batch), but has all of the Budding Moon already done. Does that make sense? Click your username at the top of any page, then click options and "view user's posts".

*nods* I've noticed the "thank you for your order" thing...I think it comes up any time you hit "continue shopping" in CCNow instead of using the back button.

*nodz* Ordering via Paypal is not ordering via credit card as far as the Lab is concerned, because it just goes into their paypal balance, rather than through a credit card processor operated by the Lab. CCNow is (currently) the Lab's only credit card processor.

Are you sure it cut you off? Sometimes, Paypal appears to do that, but when you check in your history (i.e. rather than the confirmation email), the rest of your message is intact. That aside, how long ago did you email them?

Everytime there is any sort of rush to order, the autoresponder craps out. It sucks, yes, but as long as you have your Paypal reciept, you've nothing to worry about.

...not that it wasn't pretty before, right Oly?

C'mon, P...You KNOW you want to own a bottle with the new label anyway...