vaike

The CCNow "shipped" message indicates that the order has been picked up by the Lab; it just means that they're working on filling it now. Usually that means you'll get a Click-n-Ship from the Lab soon, but this update has been hectic, and there are several scents on back order. Don't fret! Got it, thanks so much! Bpal: No need to reply to my emails, in that case. My concern was just that they were lost. I am totally fine waiting.

(I hope I am asking this in the right place) I ordered last month and on Sept 30 CCNow sent me my order status marked "shipped". I never received my order and have not heard back from bpal. Is this an automatic thing that CCNow does even if the order has not yet shipped? Is there another notification that goes out from Bpal that I should wait for? Or is that my official "shipped" (and possibly lost") notification? Thanks so much for any help!